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Careers

Customer Support Engineer – North America

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Looking to hire a professional services and technical support engineer to join our team. Portnox offers both on-premise and cloud based technologies. Supporting Portnox’s Network Access Control products requires a rich understanding of networks, IT infrastructure and web applications. The ideal candidate is familiar with network switch topology and configuration.

Our Support Engineers interact extensively with customers and partners in the highest professional manner.

Responsibilities

  • Provide excellent technical support to global customers
  • Use IT and networking skills to perform troubleshooting to isolate and diagnose common network problems
  • Take responsibility for customer satisfaction and overall success of the PS Team
  • Respond in a timely manner (within documented SLA) to support customer issues and inquiries
  • Resolve problems independently and understand the correct escalation procedures

Requirements

  • Minimum of 4 years of experience in full-time product support / professional services for an international hi-tech company
  • Excellent customer service skills
  • Highly motivated
  • Advanced analytical thinking and problem-solving skills
  • Strong oral (phone) and written (e-mail) communication skills in English
  • Self-managed and team-oriented
  • Deadline and detail-oriented
  • Expert level knowledge and hands-on experience with Layer 2/Layer 3 Switching/Routing, TCP/IP, IPv4, Layer 4/Layer 7 switching, firewalls, IDS/IPS, VPN, security consulting, SSL, IPSec
  • DevOps experience – advantage

Interested? Send us an email with your CV: apply@portnox.com

Partner Manager – North America

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Looking to hire a Partner Manager to join our growing sales team.

Responsibilities

Develop, manage and expand US Partners including Resellers, Managed Service Providers (MSP) and Managed Security Service Providers (MSSP) for Portnox’s offerings in markets in the North America region.

Requirements
• A proven track record in developing and managing vendor partnerships
• An experience working with MSP/MSSP – a major plus
• A well-rounded understanding of networking and network security
• Network access control and/or 802.1X understanding – a strong added value
• Highly motivated
• An energetic, self-starter with a “do what it takes” attitude
• A high-level of initiative and problem-solving skills
• Location is flexible

About Portnox
Portnox provides awarding winning solutions for Network Access Control, which is today a must-have solution for almost all enterprises. Portnox’s solutions manage every user, every device – including Internet of Things (IoT), BYOD, mobile and managed devices – accessing the network, everywhere.

Interested? Send us an email with your CV: apply@portnox.com

Product Marketing Manager

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Looking to hire a talented Product Marketing Manager to join our Marketing team.

Responsibilities

  • Content and material creation and external activities that promote/evangelize designated products to the field
  • Assists in crafting and mobilizing the messaging and positioning for products
  • Execution of supporting materials (sales tools, presentations, collateral, web content, newsletters, blogs, and launch programs) that enable the field to position and promote our products effectively

Requirements

  • Bachelor’s degree in software development, marketing, communications, or business administration. Advanced degree (MBA) in business management or marketing preferred
  • 3 years’ experience in a product marketing role (security company that sells to B2B/enterprises preferred).
  • English mother tongue
  • Very strong written communication skills
  • Ability to grasp and translate technical capabilities into benefits
  • Ability to work autonomously and in a self-directed manner and manage multiple ongoing projects
  • Attention to detail and an eye for quality
  • PPT/video / audio presentation skills
  • Collaborative mindset and prepared to work with marketing, sales, engineering and PM teams

Interested? Send us an email with your CV: apply@portnox.com

Sales engineer – presale / post sale – Florida

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Sales engineer and professional services expert.  Network Access Control products requires deep network understanding and security products overview.
SE interacts extensively with customers and internally with product manager ,sales and development departments in the highest professional manner.

SE Engineers performing the following duties:

  • Take responsibility for customer satisfaction and overall success of the SE Team
  • Assist sales process by providing technical and engineering skills throughout the sale cycle
  • Use IT skills to perform troubleshooting and analyze customer requirements and issues
  • Plan in writing and manage customer implementations, including on site when needed. Ability to engage and interact with existing IT teams on customer site to perform tasks.
  • Provide training and frontal interactions with audience (conferences, events)
  • Resolve problems independently and understand the correct escalation procedures

Requirements

  • Minimum of 4 years of experience in full time sales engineering for an international hi-tech company
  • Excellent customer service skills
  • Highly motivated
  • Excellent analytical thinking and problem solving skills
  • Self-managed and team-oriented
  • Deadline and detail-oriented
  • Experience with project planning and management

Interested? Send us an email: apply@portnox.com

Customer Support Engineer

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Looking to hire a technical support professional to join our Professional Services team. Supporting Portnox’s Network Access Control products requires a rich understanding of networks, web applications, and database integrations. The ideal candidate is familiar with network switch topology and configuration.

Our Support Engineers interact extensively with customers and partners in the highest professional manner.

In addition to possessing the deep technical knowledge, a Customer Support Engineer interacts extensively with customers and partners in the highest professional manner.
Responsibilities

  • Provide excellent technical support to global customers, mostly in English
  • Use IT and networking skills to perform troubleshooting to isolate and diagnose  common network problems
  • Take responsibility for customer satisfaction and overall success of the PS Team
  • Respond in a timely manner (within documented SLA) to support customer issues and inquiries
  • Resolve problems independently and understand the correct escalation procedures

Requirements

  • Minimum of 2 years of experience in full-time product support for an international hi-tech company
  • Excellent customer service skills
  • Highly motivated
  • Advanced analytical thinking and problem-solving skills
  • Strong oral (phone) and written (e-mail) communication skills in English
  • Self-managed and team-oriented
  • Deadline and detail-oriented
  • Expert level knowledge and hands-on experience with Layer 2/Layer 3 Switching/Routing, TCP/IP, IPv4,  Layer 4/Layer 7 switching, firewalls, IDS/IPS, VPN, security consulting, SSL, IPSec
  • DevOps experience – advantage

Interested? Send us an email with your CV: apply@portnox.com

Sales engineer – presale / post sale – Ohio

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Sales engineer and professional services expert.  Network Access Control products requires deep network understanding and security products overview.
SE interacts extensively with customers and internally with product manager ,sales and development departments in the highest professional manner.

SE Engineers performing the following duties:

  • Take responsibility for customer satisfaction and overall success of the SE Team
  • Assist sales process by providing technical and engineering skills throughout the sale cycle
  • Use IT skills to perform troubleshooting and analyze customer requirements and issues
  • Plan in writing and manage customer implementations, including on site when needed. Ability to engage and interact with existing IT teams on customer site to perform tasks.
  • Provide training and frontal interactions with audience (conferences, events)
  • Resolve problems independently and understand the correct escalation procedures

Requirements

  • Minimum of 4 years of experience in full time sales engineering for an international hi-tech company
  • Excellent customer service skills
  • Highly motivated
  • Excellent analytical thinking and problem solving skills
  • Self-managed and team-oriented
  • Deadline and detail-oriented
  • Experience with project planning and management

Interested? Send us an email: apply@portnox.com

Sales engineer – presale / post sale – California

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Sales engineer and professional services expert.  Network Access Control products requires deep network understanding and security products overview.
SE interacts extensively with customers and internally with product manager ,sales and development departments in the highest professional manner.

SE Engineers performing the following duties:

  • Take responsibility for customer satisfaction and overall success of the SE Team
  • Assist sales process by providing technical and engineering skills throughout the sale cycle
  • Use IT skills to perform troubleshooting and analyze customer requirements and issues
  • Plan in writing and manage customer implementations, including on site when needed. Ability to engage and interact with existing IT teams on customer site to perform tasks.
  • Provide training and frontal interactions with audience (conferences, events)
  • Resolve problems independently and understand the correct escalation procedures

Requirements

  • Minimum of 4 years of experience in full time sales engineering for an international hi-tech company
  • Excellent customer service skills
  • Highly motivated
  • Excellent analytical thinking and problem solving skills
  • Self-managed and team-oriented
  • Deadline and detail-oriented
  • Experience with project planning and management

Interested? Send us an email: apply@portnox.com

Director of Sales North East US

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  • Enterprise sales experience with at least 5 years’ experience working with “C” level executives.
  • Solution selling background across multiple technologies and disciplines.
  • IT security and networking experience a big plus.
  • Strong presentation skills and public speaking experience.
  • Business development and channel experience also a plus.

Interested? Send us an email: apply@portnox.com

Junior C# Developer

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  • 2+ years of experience in C# development
  • Excellent C# and .NET skills – Must
  • Knowledge of relational databases and SQL – Advantage
  • Knowledge in web development concepts (REST, JSON, AJAX) – Advantage
  • Innovative and out-of- the-box thinker
  • BA/B.Sc. in Computer Science

Interested? Send us an email: apply@portnox.com