Last Updated: 9 May, 2018


This privacy policy provides details with regards to how Portnox (Access Layers Ltd) handles personal information and the choices available to you regarding collection, use, access, and how to update and correct your personal information.

However, this policy does not apply to websites, products, or services that display or link to different privacy statements or that are operated by companies other than Portnox, or to business activities or practices of third parties, including our channel partners.

What Information Do We Collect?

We collect information about you in various ways when you use or interested in our services. For instance, we receive personal information you provide to us through your registration for products, assets or other related company information. Your contact data may be obtained by us directly or through marketing partners and are often derived from web-based inquiries, presentations, demonstrations, surveys, online collaboration (such as blog entries), events and requests for papers. More detailed contact information, including billing information, is obtained when you purchase our product, service or support either directly, or through an authorized Portnox reseller partner.

Some services may not be available or function correctly if you are not willing to provide personal information. We may also obtain information from other sources and combine that with information we collect on our services.

We gather specific information automatically to analyze trends and administer our websites and other services. This information may include your Internet Protocol (IP) address (or the proxy server you use to access the internet), device and application identification numbers, your location, browser type and language, your internet service provider or mobile carrier, the pages, files, and videos you viewed, your searches, your operating system and system configuration information, and date and time stamps associated with your usage. When you visit our websites we also automatically receive the URL of the site from which you came and the site to which you go when you leave our site.

We collect information using “cookies”, to record interactions with Portnox’s website and emails.

Some third parties who provide us with analytics services may also collect information on behalf of us and others for online advertising purposes and to contribute to us and other statistics about users of our website. Please consult the respective privacy policies and statements of these third parties for more information, including how Google Analytics, HubSpot, and Salesforce use this data.

Other third parties, including advertisers and ad-related services, may also automatically collect the above information about you through the services and on other sites and services, including personally identifiable information about your online activities. Some third parties help us and others associate your activities across the browsers and devices you use, for retargeting, cross-device advertising, analytics, and measurement purposes. Some third parties, such as Google AdWords may also collect information on behalf of us and others for online advertising purposes and to provide to us and other statistics about users of our websites and other services.

How Do We Use the Information?

Portnox uses the information collected to provide you with the product, service, support or company information you requested, to offer you additional information regarding the company’s or our partner’s promotions, and to improve our product, service, marketing, and website capabilities. Depending on the detail of the contact information available, you may periodically receive company, product, service or partner relevant email, phone calls or mail.

Sharing of Personal Information

Portnox does not sell, rent or trade the private information the company has collected with regards to our customers during engagement for product registration, technical support or professional services. Portnox will provide your contact details to our authorized reseller, support or professional service partners should you provide contact details in response to web-based inquiries and other promotional marketing activities.

Your Information Choices and Changes

If you wish to edit or delete any of your personal information held by us or a change in the way we use your information, please contact Portnox Support. However, we may decline requests that are unreasonable, prohibited by law, or are not required to be honored by applicable law.

You can opt out of receiving promotional emails from Portnox by following the instructions in those emails and at Unsubscribe from all future emails. You can also manage your email contact preferences at email preferences. If you opt out, we may still send you non-promotional emails, such as emails about your accounts or our ongoing business relations. You can also send requests for changes to your information or your contact preferences, including requests to opt-out of sharing your personal information with third parties, by emailing us:

How Can You Contact Us?

If you have any questions about this policy or our website, please feel free to contact us.

Changes to The Policy

Portnox may change this Policy from time to time. If we make any changes to this Policy, we will replace the “Last Updated” date above accordingly or by providing such notice about or obtaining consent to modifications as may be required by applicable law. You agree to visit these pages periodically to be aware of and review any such revisions.